Contatti

Compagnia Generale Ripreseaeree S.p.A.

Via Cremonese 35/A
43126 Parma (PR)
Phone: +39 0521 99 49 48
Fax +39 0521 99 28 03
Email: info@terraitaly.com

 

Compagnia Generale Ripreseaeree S.p.A.

Via Cremonese 35/A
43126 Parma (PR)
Phone: +39 0521 99 49 48
Fax +39 0521 99 28 03
Email: info@cgrspa.com
VAT Number IVA IT 01800660340

 

 

 

Information on the service

Shipping modes, payments, frequently asked questions

 

Shipping

The products ordered will be delivered to the post address specified by the user in the order form. Deliveries will be made by express courier from Monday to Friday, in regular office hours. TerraItaly™ reserves the right to turn to other carriers and/or to adopt other delivery systems. Delivery is considered completed when the product is placed at the disposal of the user at the delivery address specified in the order form. The delivery times of each product will be expressly stated during the purchase procedure and, anyhow, before this is completed. They will also be indicated in the confirmation of the purchase order. If no specific delivery time is indicated, the same will anyhow take place not later than twenty days from the day after the order receipt.

 

Payments

The payment of the products bought from the Site must be by credit card or cash on delivery. Credit cards from the VISA, MasterCard, Maestro, circuits are accepted; payments will be processed via a secure server-to-server connection through the SSL (Secure Sockets Layer) Protocol. No charge will be made on the order to the user’s credit card utilized for payment. Billing will take place only after (i) the data of the user’s credit card utilized for payment have been checked (ii) the company that has issued the user’s credit card utilized has released authorization to billing. The commercial invoice will be issued automatically on each purchase. While the order is being processed, the user will be asked to communicate his/her data to head the invoice, including the tax-payer’s code or VAT No. In case of missed payments, TerraItaly™ will debit the user the costs arising from processing of the unpaid amount, notifying the user by e-mail.